President's Letter | May 2022
Hello, Speaker Extraordinaire!
Spring has sprung, and I'm feeling optimistic! It seems we have much to celebrate these days. I'm hearing from many of you who are looking forward to family events like graduations and weddings -- and professional opportunities like conferences and events!
Is everything "back to normal"? No, and I would ask what normal really is. For many of us, normal includes robust virtual event offerings and making the most of hybrid events. Some are happy to be airport hopping again, and others might not quite be ready.
The exciting thing about NSA and speakers like you is how we can adapt, evolve and stay relevant to solving real problems. And we continue to so by learning from one another!
We have so many exciting events coming up that I wanted you to hear about it straight from our Chair of Programming and Board Member, Dean Heffta. You won't want to miss our May event AND our June event. Mark your calendar and register! I guarantee these programs will deliver incredible value and community. There are opportunities to both learn and share, so be sure you read on for all the details.
YOU give us reason to celebrate. Thank you for what you bring to our chapter and to the world. Can't wait to see you soon!
A Conversation with Event and Programming Chair Dean Heffta
Your words carry a lot of weight — it’s important to examine your word choices to see if you are including your target audience and also who you may be excluding. Join NSA-IL for our May education program as Jess Pettitt shares her method to help you be more thoughtful and inclusive with your words, and in doing so, incite future business.
Here’s a sneak peek of what’s in store:
These are only a few things Jess will show you how to do during our virtual educational session.
Jess will help you examine your choice of words and subject matter, so you can better understand who you may be leaving out.
Learn how to create welcoming and valuable experiences for ALL of your audience members!
Join the Conversation at Our Next Book Club
The NSA-IL Members-Only Book Club is a virtual, moderated open exchange of ideas and inspiration for members/associates only.
Our next meeting is Thursday, June 2, 2022, and we're reading James Clear's Atomic Habits.
Book club continues to evolve so if you've not yet participated, here's the 411:
If you haven't yet purchased the book, grab your copy and follow the instructions on this page to claim bonus goodies from the author: https://jamesclear.com/atomic-habits.
Friday, June 3, 2022 | 8:15-11:15 a.m.
NIU-Naperville Conference Center, 1120 E Diehl Rd, Room 105, Naperville, IL
$35 for Members & Associates, $40 for Guests
It’s been an amazing year for NSA-IL! Over a dozen renowned experts delivered thousands of dollars in value to our chapter members, associates, and guests.
But wait -- there’s more!
The development isn’t over for the season. We’re going big to help you elevate your game and celebrate your year.
Join us June 3rd IN-PERSON at NIU-Naperville for a unique personal development party.
Participants will have opportunities for immersive table coaching sessions, network development time, and the chance to celebrate each other and this year’s award recipients.
Want to contribute to this memorable experience?! Here are three ways:
Never miss an event! Use this link to get the NSA-IL Google calendar!
SEE YOU SOON!
Jeannie Walters is the CEO/Founder of Experience Investigators™ by 360Connext, a global Customer Experience consulting firm. She has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience.
Jeannie is a Certified Customer Experience Professional (CCXP,) a charter member of the Customer Experience Professionals Association (CXPA,) a Professional Member of the National Speakers Association, a Forbes Coaches Council Member, a C-Suite Network Advisor, a LinkedIn Learning and Lynda.com instructor, and a TEDx speaker.