Learn More:
847-991-0772 or Christy.Moore@nsa-il.org

President's Letter | May 2022

Hello, Speaker Extraordinaire!

Spring has sprung, and I'm feeling optimistic! It seems we have much to celebrate these days. I'm hearing from many of you who are looking forward to family events like graduations and weddings -- and professional opportunities like conferences and events!

Is everything "back to normal"? No, and I would ask what normal really is. For many of us, normal includes robust virtual event offerings and making the most of hybrid events. Some are happy to be airport hopping again, and others might not quite be ready.

The exciting thing about NSA and speakers like you is how we can adapt, evolve and stay relevant to solving real problems. And we continue to so by learning from one another!

We have so many exciting events coming up that I wanted you to hear about it straight from our Chair of Programming and Board Member, Dean Heffta. You won't want to miss our May event AND our June event. Mark your calendar and register! I guarantee these programs will deliver incredible value and community. There are opportunities to both learn and share, so be sure you read on for all the details.

YOU give us reason to celebrate. Thank you for what you bring to our chapter and to the world. Can't wait to see you soon!

Jeannie Walters
2021-2022 NSA-IL President

A Conversation with Event and Programming Chair Dean Heffta

Your words carry a lot of weight — it’s important to examine your word choices to see if you are including your target audience and also who you may be excluding. Join NSA-IL for our May education program as Jess Pettitt shares her method to help you be more thoughtful and inclusive with your words, and in doing so, incite future business.

Here’s a sneak peek of what’s in store:

  • How to win over tricky audiences
  • How to turn sensitive topics into captivating speeches EVERYONE enjoys
  • How to deliver speeches that are thoughtful and inclusive
  • A little-known Trojan horse method that makes EVERY attendee feel welcomed

These are only a few things Jess will show you how to do during our virtual educational session.

Jess will help you examine your choice of words and subject matter, so you can better understand who you may be leaving out.

Learn how to create welcoming and valuable experiences for ALL of your audience members!


Join the Conversation at Our Next Book Club

The NSA-IL Members-Only Book Club is a virtual, moderated open exchange of ideas and inspiration for members/associates only.

Our next meeting is Thursday, June 2, 2022, and we're reading James Clear's Atomic Habits.

Book club continues to evolve so if you've not yet participated, here's the 411:

    • Registrants are 'required' to read the book to facilitate a productive conversation within the time constraints
    • You'll receive a few thought-starter questions by email in advance so you'll have time to focus your thoughts
    • As we meet by Zoom, be ready to be on camera, mute/unmute, raise hands, add to the chat, and answer a few live polls.
    • Participation is limited to 2021-22 NSA-IL Members and 2021-22 NSA-IL Associates. (Not a member or associate yet? Apply here.)

If you haven't yet purchased the book, grab your copy and follow the instructions on this page to claim bonus goodies from the author: https://jamesclear.com/atomic-habits.


Mark Your Calendars and Reserve Your Spot for Our Unique, IN-PERSON, Year-End Celebration

Friday, June 3, 2022 | 8:15-11:15 a.m.

NIU-Naperville Conference Center, 1120 E Diehl Rd, Room 105, Naperville, IL

$35 for Members & Associates, $40 for Guests 

It’s been an amazing year for NSA-IL! Over a dozen renowned experts delivered thousands of dollars in value to our chapter members, associates, and guests.

But wait -- there’s more!

The development isn’t over for the season. We’re going big to help you elevate your game and celebrate your year.

Join us June 3rd IN-PERSON at NIU-Naperville for a unique personal development party.

Participants will have opportunities for immersive table coaching sessions, network development time, and the chance to celebrate each other and this year’s award recipients.

Want to contribute to this memorable experience?! Here are three ways:

  • Share your area of expertise with others by applying as a Table Coach. There will be 20-minute sessions at tables where you can support the development of others. Apply here: https://forms.gle/amQdEhjJt5AFr3rR8
  • Donate your time as a “Mystery Coach.” Never heard of a Mystery Coach? Well, all you have to donate is 45 minutes of your time & expertise to help another speaker - and we’ll take care of the rest! Donate here: https://forms.gle/CpH3R55vgVCkrrdh9
  • Register now to attend AND invite other people who would benefit from an NSA-IL experience like this!


Never miss an event! Use this link to get the NSA-IL Google calendar!


About Jeannie

Jeannie Walters is the CEO/Founder of Experience Investigators™ by 360Connext, a global Customer Experience consulting firm. She has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience.

Jeannie is a Certified Customer Experience Professional (CCXP,) a charter member of the Customer Experience Professionals Association (CXPA,) a Professional Member of the National Speakers Association, a Forbes Coaches Council Member, a C-Suite Network Advisor, a LinkedIn Learning and Lynda.com instructor, and a TEDx speaker.

Stop Wishing and Start Speaking!

Ready to Apply? Complete an online application.

Questions? Read our FAQs, or contact Christy Moore at 847-991-0772 and Christy.Moore@nsa-il.org

Want to Know More about the Chapter? See our chapter officers and directors.

Find Out More:

Christy Moore, CMP
National Speakers Association Illinois Chapter
P.O. Box 957484, Hoffman Estates, IL  60195-7484
Fax: 847-423-6123

Diversity, Equity & Inclusion Position Statement - NSA-Illinois

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