About Laurie Guest, CSP, CPAE
Speaking Topics
Customer services, Team building
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Speaker's Website
General Information
Preferred pronouns
She/Her
Company Name
Guest Enterprises, INC
Job Title
President
Location
DeKalb
IL 60115
IL 60115
Office Phone Number
Cell Phone Number
Bio
An entrepreneur, keynote speaker and author, Laurie Guest, CSP is a “go-to” resource for customer service excellence. For more than two decades, she has shared her practical point of view on customer service and staff development with audiences and companies across the country, blending real-life examples and proven action steps for improvement.
Laurie is a member of the Speaker Hall of Fame®, a designation held by less than 1% of speakers worldwide.
Published Books
The 10¢ Decision: How Small Change Pays of Good